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Term & Conditions
- 01
We offer a wide range of 100% natural hair products, free from sulfates, parabens, silicones, and mineral oil—these are natural ingredients that do not have harmful effects on your scalp. Every effort has been made to display the colors and descriptions accurately. However, we do not guarantee healing as this is not a medicine.
- 02
Orders are processed in the order they are received. We reserve the right to accept or refuse any order for reasons such as product availability, pricing errors, or issues identified with your account.
- 03
The prices displayed on our site are in dollars and include tax unless otherwise indicated. We reserve the right to modify our prices at any time, but this will not affect already confirmed orders.
- 04
Accepted payment methods include credit card, PayPal, and other methods indicated on the site. Payment is charged at the time of the order.
- 05
Delivery times range from 3 to 5 days, varying according to your location and the chosen shipping method. We cannot be held responsible for delays caused by transport services.
- 06
You have the right to withdraw within 14 days of receiving your products. The items must be returned unopened and in good condition to receive a refund.
To initiate a return, please contact our customer service with your order number. Return shipping costs are the responsibility of the customer, except in cases of defective products or an error on our part.
- 07
We take the protection of your personal data very seriously. For more details, please refer to our privacy policy.
- 08
We reserve the right to modify these terms and conditions. Changes will take effect upon their publication on our website.